Shipping policy
Heavenly Care & Stewardship
At Gemme Del Sol, our mission is to reflect God’s grace and excellence in every detail of your journey with us. Inspired by the calling to be salt and light in the world (Matthew 5:14-16), we are committed to serving you with integrity, beauty, and love.
Order Processing & Handling Time
"Let all things be done decently and in order." — 1 Corinthians 14:40
- Order Processing Time: All orders are carefully processed, inspected, and packaged within 1 to 3 business days (Monday through Friday, excluding national holidays).
- Order Cutoff Time: 5:00 PM PST (Pacific Standard Time). Orders placed after 5:00 PM PST will begin processing the following business day.
Domestic Shipping & Delivery Timelines (United States)
"Every good and perfect gift is from above..." — James 1:17
We believe in blessing our community. Every domestic order within the United States receives complimentary standard shipping.
- Shipping Cost: Free ($0.00 USD) on all U.S. orders.
- Estimated Transit Time: 4 to 10 business days via USPS / Standard Ground Services.
- Total Estimated Delivery Time: 5 to 13 business days (1–3 business days handling + 4–10 business days transit).
Insured Protection & Faithful Tracking
"He guards the paths of the just and preserves the way of His faithful ones." — Proverbs 2:8
Every Gemme Del Sol treasure is carefully packaged and fully insured from our doors to yours. Upon dispatch, you will automatically receive an email containing your tracking number so you can monitor your package's journey in real time.
Servant-Hearted Support & Contact Information
"Encourage one another and build each other up..." — 1 Thessalonians 5:11
Whether you need guidance selecting a scent profile or assistance with an existing order, our team is here to walk alongside you.
- Business Name: Gemme Del Sol
- Customer Support Email: info@gemmedelsol.com
- Customer Support Phone: +1 (909) 788-1895
- Operating & Business Address: 180 E Monterey Ave, Pomona, CA 91767, United States
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PST
(Note: Please do not ship return packages to this address without contacting us first, so we can provide exact return fulfillment instructions).